Emergency: 780.882.7800

Apply for Service

If you are looking to open, close or transfer an existing account to a new address, please CLICK HERE.

Before you apply for a service connection, disconnection or meter installation, read our SERVICE CONNECTION PROCEDURESERVICE DISCONNECTION PROCEDURE and INFRASTRUCTURE CHARGE POLICY.

Aquatera will respond to requests for service within three business days to understand the service request and schedule the required work. Aquatera requests notice at least two weeks in advance.

Our Infrastructure Charge Applications are still available in PDF format:


If you cannot find the option you are looking for please contact .

Applicant Information

A minimum of one contact person is required.

Please provide email to receive confirmation and quote.


Address is required and must contain: an Area, a Postal Code, and either a Street Address or Legal Land Description.

Billing Information

Billing information is required and must contain: Name, Phone, Email, Area, Postal Code, and either Street Address or Legal Land Description.

This person is responsible for payment.

What Service is Required?

Information provided will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed.