Emergency: 780.882.7800

Metering Services

Water Meters 

Our experienced meter services team install over 600 water meters per year across our shareholder municipalities. 

To learn more about how water gets from our treatment plant to your tap, and how we meter how much each household and business uses, watch this video: 


Water Meter Exchange Program 

As water meters reach their expected lifespan, which is about 20 years, Aquatera replaces them at no cost to the homeowner. With new technology we’re able to ensure better leak detection and pinpoint when and how much water was lost. Learn more by reading our blog post or watching the video below. 

For more information:

Phone: 780.538.0340
Fax: 780.357.5920
Email: myaccount@aquatera.ca

Making an Appointment

To enhance our customer service and continue providing trusted quality, valued service and peace of mind, Aquatera has moved from scheduled appointments to appointment windows. At Aquatera, we value your time; implementing this scheduling structure allows us to provide service that is convenient and flexible for your schedule.

To mitigate this risk, Aquatera will schedule you for a morning or afternoon appointment and provide you with 15 to 20 minutes' notice prior to our arrival. This will allow sufficient time for transport to the service location.

If that no longer fits within your schedule, Aquatera can contact you for the next available appointment in that window.