Aquatera is proud to offer our customers clean, safe potable water at four locations within our service region. We also offer a prepaid, self-serve system for our bulk water customers, allowing you to make bulk water payments 24/7, as well as access account details and usage reports. 

Please note:

• The tap function may not work in extreme cold temperatures, please use the swipe function on the pin pad.
• Please close the cabinet doors to the pin pads as they are heated and may help in preventing outages.
• If usage is under 0.5 m3 a minimum charge of $5.00 will be billed to your credit card. Learn more about bulk water rates.

Credit Card Fees

Starting November 20, 2023, Aquatera will begin passing credit card fees on to bulk water customers. To avoid paying credit card processing fee of 2.5%, bulk water customers can pay at the Aquatera Head Office using cash, debit, cheque, prepay invoice though online banking or cheque.Bulk water customers who pay in-person at the West Bulk Water Station (12109 97 Avenue) and the Dimsdale Bulk Water Station (711079 RR73) will not be required to pay credit card processing fees.

For more information, please contact us.

Bulk Water Resources

• Bulk Water Filling Procedure (PDF)
• Water Exchange Manual (PDF)
• Volumetric Conversion Table (PDF)
• Bulk Water Account Setup Video
• Bulk Water Station Tour Video