Emergency: 780.882.7800

Bulk Water Services

To login to an existing Bulk Water Exchange Account, or set up a new account, click here.

As of November 20, 2023, Aquatera began passing credit card fees on to bulk water
customers that choose to pay with credit cards online through Flowpoint and over the
phone. To avoid paying these fees, bulk water customers can pay at the Aquatera Head Office using cash, debit, cheque, prepay invoice though online banking or cheque. 

Bulk water customers who pay in-person at the West Bulk Water Station (12109 97
Avenue) and the Dimsdale Bulk Water Station (711079 RR73) will not be required to pay
credit card processing fees. If you have any questions call 780.830.7061, ext 1 or email

Bulk Water Services

Aquatera is proud to offer our customers clean, safe potable water at four locations. We also offer a prepaid, self-serve system for our bulk water customers, allowing you to make bulk water payments 24/7, as well as access account details and usage reports. 

Please note:

  • The tap function may not work in extreme cold temperatures, please use the swipe function on the pin pad.
  • Please close the cabinet doors to the pin pads as they are heated and may help in preventing outages.
  • If usage is under 0.5 m3 a minimum charge of $5.00 will be billed to your credit card. Learn more about bulk water rates.