Emergency: 780.882.7800

Maintenance, Repairs and Locates Rates

Emergency Calls 

Our Distribution and Collection team, the ones in charge of making sure all of our underground infrastructure is in good working order, are on-call 24/7 just in case something unexpected happens. 

At any time, day or night, we are available to ensure your water gets shut off in the case of a pipe burst or leak. In case of an emergency, please call 780.882.7800. Other requests can be emailed to repair@aquatera.ca.

Service Call

During Business Hours - $85.00
After Business Hours - $170.00

Water Supply Shut-off or Turn-on

During business hours - $85.00
After business hours - $170.00

Wastewater Service Video (CCTV)

During Business Hours - $225.00 (1 Hour Min.)
After Business Hours - $670.00 (2 Hour Min.)

Wastewater Service Blockage/Backup

During Business Hours - $225.00 (1 Hour Min.)
After Business Hours - $670.00 (2 Hour Min.)

Travel and CCTV in Beaverlodge

During and After Business Hours - $450.00 (2 Hour Min.)

After hours is in effect from 4 p.m. to 8 a.m. and overtime rates will be applied accordingly. 

Line Locate on Private Property

During Business Hours - $225.00 (1 Hour Min.)
After Business Hours - $670.00 (2 Hour Min.)

These rates apply to line locates on private property. Line locates on public property are free of charge. Request a Locate.

Maintenance of Private Fire Hydrants

Hydrant Flow Test - $900.00 (plus any additional costs incurred)
Hydrant Flow Test (Information Only) - $100.00 (plus any additional costs incurred)

Winter rates are in effect from October 15, 2020 to May 15, 2021. Each additional hydrant will be charged $80.00/hydrant. Aquatera is also available for the maintenance of private hydrants. Learn more about our Private Fire Hydrant program.