Emergency: 780.882.7800


At Aquatera, we recognize this is a confusing time. As we navigate the challenges of the evolving COVID-19 pandemic, the health, safety and well being of our customers, communities and employees remains Aquatera's top priority. As an essential service provider, we are committed to doing our part to limit the spread of COVID-19 by following the guidance of our local health authorities and government. Aquatera continues to monitor the situation and will act accordingly as new information becomes available.

There are no interruptions to water, wastewater, solid waste (garbage and recycling) or curbside collection services.

Effective Monday, March 16, Aquatera closed the Head Office to the public, however phone lines remain open. Additionally, we are actively monitoring our emails and our LiveChat service that is available on our website, during business hours. The Eco Centre and Landfill remain OPEN during business hours.

We understand that you have many questions about COVID-19 and we are committed to providing you with answers. If you have questions that are not addressed below, please reach out to us on FACEBOOKTWITTER, or EMAIL

Account Services

Water and Wastewater

Garbage and Recycling

Health and Safety

To our customers