A boil water advisory remains in effect until further notice for the residents in the Town of Sexsmith. The advisory comes as a result of a water main break that occurred while construction activities were being conducted in the area.

Residents in the Town of Sexsmith will need to bring water to a rolling boil for at least one minute before using it for the following purposes: drinking, brushing teeth or rinsing mouth, cleaning raw foods, preparing infant formula or juices and making ice etc.

Water used for bathing or washing clothes does not need to be boiled. It can also be used to wash hands, provided soap is used, followed by applying an alcohol-based sanitizer containing more than 60 per cent alcohol.

Residents may also notice an increased chlorine smell, but the water remains safe following the above instructions.

Potable water is available for Town of Sexsmith residents at the following locations:

  • Sexsmith Fire Hall – available as of 9 p.m. on October 27, 24 hours a day until further notice.
  • Sexsmith Arena – available as of 6:30 p.m. on October 28, 24 hours a day until further notice.

Residents can bring their own containers and access up to five gallons (19 litres) of water per household.

Water has been delivered to essential service providers in the Town of Sexsmith to support them at this time, including the educational facilities and seniors’ facilities. Members of Aquatera’s team are also working diligently to contact all Town of Sexsmith customers directly to provide information and resources to those who require additional support to access water.

If you require support outside of regular business hours, please contact Aquatera at 780.882.7800. For the most up to date information, visit www.aquatera.ca.


Aquatera Utilities Inc. is the Grande Prairie region’s provider of water, wastewater and solid waste services. Its core purpose is “Helping Grow Healthy Communities,” and aims to have the best people providing the best service for the best value.

Media Contact:
Vaughn Bend, Chief Executive Officer
Aquatera Utilities Inc.
P: 780.538.0423| C: 403.860.1069

Lora Brenan, Chief Operating Officer
Aquatera Utilities Inc.
P: 780.357.5939| C: 403.606.7181