Aquatera Introduces Self-Serve Option for Bulk Water Customers

April 7, 2017

GRANDE PRAIRIE – Aquatera launched a new program earlier this week to improve both water accessibility and convenience for bulk water customers.

Through an online account, Aquatera’s bulk water customers will now be able to make a payment through the Water Exchange Program to request water be added to their account.

“Up until this point, customers were required to send in an application for a prepaid account and phone in during business hours to add a balance to their account,” says Rhonda Danderfer, Bulk Water Coordinator.

“This new program will greatly increase efficiency, allow us to provide better customer service and reduce frustration from our customers, many of whom need to conduct business outside our normal business hours.”

To create or log into their account, customers can go to


Aquatera Utilities Inc. is the Grande Prairie region’s provider of water, wastewater and solid waste services. Its core purpose is helping grow healthy communities and aims to have the best people providing the best service for the best value.

Stacey Kruger, Communications Specialist
Aquatera Utilities Inc.
P: 780.402.6060
C: 587.297.5039