Contact Us

Customer Account Inquiries:

Account Setup

Residential Water/Wastewater/Waste Curbside Collection/Bulk Water
Commercial Bulk Water/Septic/Sump/Solid Waste

Billing Inquiries

Water Meter Installs/Repairs/Readings
Tel: 780.538.0340
Fax: 780.814.7349
myaccount@aquatera.ca

Distribution/Collection Inquiries:

Water Breaks
Plugged Sewers
Water & Sewer Line Locates and Repairs
Fire Hydrant Servicing
Video Inspections
Tel: 780.882.7800
Fax: 780.532.0651
repair@aquatera.ca

Waste Management Inquiries:

Curbside Collection - Residential Recycling/Yard Waste/Garbage
Recycle Depots
Eco Centre
Waste Management Facility (Landfill) Inquiries
Tel: 780.538.0452
Fax: 780.830.7060
solidwaste@aquatera.ca

Treatment Operations Inquiries:

Water & Wastewater Treatment Operations
Water Quality
Tel: 780.538.0348
Fax: 780.538.4554
treatment@aquatera.ca

Technical/Engineering Inquiries:

Service Connections
Disconnections and Service Kills
Crossing Permits
New Developments
Servicing Agreements
Tel:780.538.0348
Fax: 780.830.7430
tech@aquatera.ca

Administration Inquiries:

Human Resources
Communications, Marketing and Sponsorship
Financial Services
Business Planning
Servicing Agreements
Tel:780.538.0348
Fax: 780.830.7430
admin@aquatera.ca