Aquatera Closing Community Depot located at Recycle Plus II

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $26 million to the City, County and Town through cash dividends and franchise fees.

Aquatera Proposes New Recycling Rates

MEDIA RELEASE – March 26, 2012

Aquatera Utilities Inc.

Aquatera Proposes New Recycling Rates

Grande Prairie, AB – Recycling rates will drop for most households in Grande Prairie as on-site recycling is introduced for all households by July.

Single-family dwellings will see a drop of $3.21 per month, which comes as a result of all community recycling depots closing by July. The multi-family dwelling rate will increase $1.18 per month as those dwellings will receive new, on-site services, by July. Currently, the single-family rate is $12.21 per month, and the multi-family rate is $7.82 per month. Aquatera is proposing a flat-rate of $9.00 per month for recycling for all customers, effective July 1. Bylaw changes to reflect the rate change and new service will go before the City of Grande Prairie’s Environment Committee later today.

The drop in the single-family rate follows through on a commitment to reduce recycling costs that was made by Aquatera when curbside recycling was approved by council in 2010.

Aquatera announced in January that on-site recycling will begin rolling out to condominiums, apartment buildings, and modular home parks starting next month. Most will be serviced using blue bags, with a small amount of dwellings to be serviced using blue carts, which also require items to be placed in a blue bag. Materials accepted at both single and multi-family dwellings will be the same – all paper, cardboard, boxboard, metal/aluminum cans, and hard plastics numbered one through seven.

Aquatera is responsible for recycling services for all dwellings in the City of Grande Prairie. Curbside blue bag service was introduced in September to single-family dwellings, and introduction of on-site service to multi-family dwellings will roll out in phases over the next three months. Depots will close in phases beginning immediately, with the depot adjacent Recycle Plus II Depot on Resources Road closing this week.

Aquatera will continue to provide recycling drop-off services at their Eco Centre and Waste Management Facility (landfill) for city customers. The cost for drop-off services is built into the monthly recycling rate.

Quotes:

· “We are excited to follow through on our commitment to reduce rates for single-family dwellings, while seeing a small increase for multi-family customers with their new and improved service.”

· “The increase in cost for multi-family customers works out to 27 cents per week, and introduces convenient, on-site recycling services, for those customers.”

· “Most condominiums, apartments and modular home parks will receive service using blue bags. A small number will use blue carts which also require materials be put in a blue bag.”

o Tim Conrad, Communications Manager

Links:

YouTube: www.youtube.com/aquateradotca

Aquatera to Power Treatment Plants from Landfill Gas

MEDIA RELEASE – 1 March 2012
Aquatera Utilities Inc.

Aquatera to power treatment plants from landfill gas.

Grande Prairie, AB – Aquatera launched a unique project in Alberta today, which will see their water and wastewater treatment plants powered by landfill gas by late 2013. It will be the first in Alberta to combine bioreactor technology and landfill gas-to-energy on a large scale.

The project will provide a significant opportunity to stabilize rates for Aquatera customers and will substantially reduce greenhouse gases.

The landfill gas-to-energy project would see Aquatera capture landfill gas – half of which is methane gas – and use it to generate electricity to power their adjacent water and wastewater treatment facilities. It will largely eliminate the need for using electricity from the power grid, which it will remain connected to for both backup and in order to supply excess electricity from landfill gas generators. Aquatera’s landfill is the most northern site in Canada to capture landfill gas, and has been piloting the system for several years.

Decomposing waste creates landfill gases, and leachate, the liquid from decomposing waste, is circulated in the landfill to increase decomposition. As organics are a fuel source for landfill gas, the curbside yard waste program will continue. An organic food waste collection program will not be necessary in the future as this organic material is needed to increase decomposition.

Customers can expect the project to help stabilize rates, as it will lower Aquatera’s electricity costs, with annual power production from landfill gas estimated at 8.3 GWh, increasing to double that over time. Based on the Alberta average household electricity usage, the landfill gas from Aquatera’s landfill would power up to 2,300 homes at the peak of the project. In addition, the life of their bioreactor landfill will be increased, and provide the opportunity to sell carbon credits and excess electricity.

A significant reduction in greenhouse gases is expected from the project – equal to removing 8,800 to 18,800 vehicles from the road each year over the 30 year life of the project.

The exciting project will be operational in late 2013 after receiving appropriate regulatory approvals and completion of construction.

A video explaining the project is available on Aquatera’s YouTube channel at www.youtube.com/aquateradotca or through their web site at www.aquatera.ca.

Quotes:
• “Gas from our bioreactor landfill will largely power our water and wastewater treatment plants, which serve a population in excess of 65,000 people.”
• “In the peak years of the project, the landfill gas-to-energy will be equal to removing 18,800 vehicles from the road, while generating electricity equivalent to powering 2,300 homes.”
o Bernd Manz, CEO of Aquatera

• “Methane gas is very harmful to the environment, and the ability to turn it into energy for use at our own facilities makes this a win-win scenario.”
• “We are proud to rewrite the rules on what a company can do to make this a greener world to live in while benefiting our customers and shareholders by saving significant costs.”
o Andy Beal, Chair of Aquatera’s Board of Directors

• “Aquatera’s use of landfill gas as a sustainable source of energy will help to bring greater
• “I applaud their commitment to green energy and the reduction of greenhouse gas emission and look forward to seeing this project completed.”

o Wayne Drysdale, MLA Grande Prairie – Wapiti

• “Nearly a decade in development, this project reaffirms Aquatera's commitment to innovative practices that benefit the environment and its customers.”
• “Residents of the City can be proud to know that their solid waste is being handled in a way that is environmentally conscious and fiscally responsible.”
o Mayor Bill Given, City of Grande Prairie

Much obliged,

Tim Conrad
Communications Manager

tconrad@aquatera.ca
Tel: 780.513.5220
Fax: 780.830.7430
11101 104 Avenue
Grande Prairie, AB T8V 8H6

Top Recycling Community in Grande Prairie

Grande Prairie, AB – Which area of Grande Prairie has the best blue baggers? During October, which included Waste Reduction Week, Aquatera had a friendly neighbourhood competition in Grande Prairie to determine which area recycled the most per household. Aquatera’s 2011 Recycling Neighbourhood of the Year was the Monday collection day.

Communities in the winning area include Northridge, Royal Oaks, Crystal Ridge, Crystal Lake Estates, Copperwood, Kingsgate, and Lakeland. The area recycled an average of 5.7 kilograms per household for a total of 17.5 tonnes.

For the month of October every kilogram of recycling placed at the curb in Grande Prairie was measured and calculated based on the number of households in the area. While it came down to the wire with Friday’s collection day coming in a close second at 5.6 kilograms per household, the other areas of the city were not as close, averaging as much as 40 per cent less than the winning neighbourhood.

The title of 2011 Recycling Neighbourhood of the Year carries obvious bragging rights, and Aquatera will host a community event this spring for those who have Monday as their collection day.

While the curbside competition was for fun, it does carry a serious message. Aquatera encourages all customers in Grande Prairie to reduce their garbage by recycling everyday items such as paper, cardboard, metal cans, and hard plastics numbers one through seven into their blue bags.

Ranking of the five collection days, including neighbourhoods:

Monday – 5.7 kg/household - Northridge, Royal Oaks, Crystal Ridge, Crystal Lake Estates, Copperwood, Kingsgate, and Lakeland
Friday - 5.6 kg/household - Mission Heights, Westpointe, Pinnacle Ridge, and O'Brien Lake
Wednesday - 4.3 kg/household - Patterson, South Patterson, Country Club West, Country Club Estates, Countryside North, Signature Falls, Countryside South, and Summerside
Thursday - 4.0 kg/household - Avondale, College Park, Downtown, Swanavon, Highland Park, Smith, Cobblestone, and Riverstone
Tuesday - 3.4 kg/household - Montrose, Hillside, Mountview, Crystal Heights, Ivy Lake Estates, Crystal Landing, and Woodgrove

Quotes:

“Congratulations to everyone who recycles every Monday! You are making a true impact on turning your waste into something new, not just landfill.”
“We will be doing this competition annually, and anticipate adding a second measurement to look at your garbage versus recycling weights.”

Amy Horne, Recycling Manager

Links:

Facebook: www.facebook.com/aquateradotca
Twitter: www.twitter.com/aquateradotca
Web: www.aquatera.ca

Media contact:
Tim Conrad
Communications Manager
Tel: 780.513.5220
tconrad@aquatera.ca

Condos and Apartments to Receive On Site Recycling Starting in the Spring

Media Release - January 30, 2012

Grande Prairie, AB – Many of Grande Prairie’s condominium and apartment residents will have on site recycling starting this spring as Aquatera launches multi-family recycling. The program will offer the same service single-family customers receive at the curb, including accepting the same materials together in a blue bag.

Beginning April 1, Aquatera will phase in multi-family recycling across the city, with all apartments and condominiums receiving the service by July 1. Rates will rise slightly on July 1 to reflect the improved service over the current community depots, which will be closed over the same period.

Rates for single-family customers will also reduce on July 1 as the community depots are closed, as the costs for depots are currently shared between single-family and multi-family customers.

Customers across the city will all have access to either curbside or on site collection of recycling, a first for Grande Prairie. Materials accepted at both single and multi-family will be the same – all paper, cardboard, boxboard, metal/aluminum cans, and hard plastics numbered one through seven.

Aquatera will present adjusted rates for approval by the end of April.

Quotes:

· “We know our customers in multi-family units want this service and are eager to have recycling on site. We are pleased to offer this so quickly after launching curbside recycling last Fall.”

· “When curbside recycling was introduced in 2011, we committed to reducing the single-family rate when the community recycling depots were closed, and plan to follow through with that commitment.”

o Jeff Johnston, Chief Operating Officer

Links:

Aquatera’s Head Office Has Moved

MEDIA RELEASE – 2 January 2012

Grande Prairie, AB – The New Year will see many changes at Aquatera, beginning with the relocation of their head office on January 3, to a single location. Five separate work groups that were previously located throughout Grande Prairie will be brought together under one roof residing at the LBX Centre at 11101 104 Avenue, Grande Prairie.

Aquatera customers will now go to the new location for most administrative services, including billing and meter services, previously located at City Hall. Joining them will be technical, financial, communications, and the corporate team. The hours of operation at the new location will remain the same, from 8:30 a.m. to 4:30 p.m.

Transit routes serviced at the location include Route 4 – College and the Shoppers Special.

The move may result in some delays in responding to customer inquiries as employees unpack files and connect to the new computer network. Aquatera’s employees are doing their best to minimize the impact on customers, and appreciate their customer’s patience during the move.

Quotes:

· “Having five work groups pulled under one roof is another important step in creating a more efficient company.”

· “The new location is located directly on a bus route, and close to major shopping stores, and provides ample parking for customers.”

· “We hope to minimize any delays in responding to customer inquiries over the next week or so as we adjust to our new head office. Please be aware we are trying our best to serve you.”

o Tim Conrad, Communications Manager

Links:

Transit Maps: http://www.cityofgp.com/citygov/dept/transit/Default.htm?fromNav=&item=

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $28 million to the City, County and Town through cash dividends and franchise fees.

Holiday hours of operation at Aquatera

MEDIA RELEASE

Aquatera Utilities Inc.

Grande Prairie, AB – There will be minor changes to the hours of operation for Aquatera’s Waste Management Facility this holiday season. The landfill will be closed Sunday, December 25, and Sunday, January 1. Hours will be shortened on Monday, December 26 and Monday January 2 with the landfill operating from 9:00 a.m. to 4:30 p.m. instead of the normal 8:00 a.m. to 5:30 p.m.

The landfill and Eco Centre are closed Christmas Day and New Years Day.

The Customer Billing Centre at City Hall will see no change in hours of operation, but will be closed for business December 26, 27 and January 2. When the Customer Billing Centre reopens for business on January 3it will be at Aquatera’s new head office location at 11101 104 Avenue.

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $28 million to the City, County and Town through cash dividends.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

No Collection Route changes for Grande Prairie over the holidays in 2011

MEDIA RELEASE – December 23, 2011

Grande Prairie, AB – Aquatera’s waste collection days will not change over the holiday season this year in Grande Prairie. Recycling and garbage trucks will pick up waste on regular collection days and Aquatera has a few reminders to help with excess waste in the next few weeks.

Recycling is a great way to eliminate overfull garbage carts. Typical holiday waste includes many recyclables. Paper wrapping material with bows removed, cardboard and boxboard boxes with plastic and metal removed, and hard plastics numbered one through seven are all accepted in the curbside blue bag program. Small pieces of cardboard and boxboard go in the blue bag while only large pieces of cardboard can be collapsed and placed under blue bags. There is no limit to the amount of blue bags allowed, but the rules of the program are strictly enforced to ensure all materials in blue bags are clean and recyclable. Recycling must be at the curb by 7:00 a.m.

Christmas tree recycling at curbside will begin Monday, January 23 and continue to Friday, February 3. Please reduce the size of the trees to four feet.

Styrofoam is accepted at Aquatera’s Eco Centre, and includes Styrofoam packing blocks and food containers. All Styrofoam must be clean of dirt and other materials including tape, plastic and metal.

Other items accepted at the Eco Centre and landfill includes old electronics, cardboard, and Christmas trees.

Garbage carts must have lids down all the way, with wheels to the curb, and be one metre away from any objects, including blue bags. If you have excess garbage, you can buy bag tags at Aquatera or most grocery stores, and can then place extra tagged garbage bags one metre from your garbage cart. Garbage should always be bagged, regardless of whether it is in the garbage cart or tagged in bags.

Additional garbage can also be taken to Aquatera’s landfill. Hours will be shortened on Monday, December 26 and Monday January 2 with the landfill operating from 9:00 a.m. to 4:30 p.m. instead of the normal 8:00 a.m. to 5:30 p.m.

The landfill and Eco Centre are closed Christmas Day and New Years Day.

Links:

Collection Day and Facility Map: follow this link

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $28 million to the City, County and Town through cash dividends.

Refusing to recycle now added to criteria for naughty list inclusion

MEDIA RELEASE

North Pole Inc. via Aquatera Utilities Inc.

Grande Prairie, AB – The North Pole released a revised list of what it will take to get you on Santa’s Naughty List. While the list has changed little over decades, helping the environment by changing a habit has steadily worked its’ way to the top of the list when it comes time for Santa to choose those virtuous enough to make the nice list.

Added to the naughty list will be anyone who does not recycle. Luckily in Grande Prairie, recycling became much easier this past year. It’s as easy as items being clean and dry and put in a blue bag instead of garbage. All paper gift wrapping, cardboard, boxboard, metal cans, and hard plastics numbers one through seven can now go into blue bags for collection day. While recycling is easy, reusing and reducing are just as simple. Make sure to reuse gift bags from last year, and be sure to save them for next year. This saves money and helps the environment.

Make sure to remove foil, twist tie wraps, plastic, and bows from your recycling, as these items cannot be recycled. Aside from plastic bags and wrap, glass, and food waste, most waste from holiday unwrappings can be recycled in the curbside blue bag program. While this will help keep you off the naughty list because of your recycling habits, the rest, is up to you.

Quotes:

· “Reducing, reusing and recycling are an important part of our toy shop operations here at the North Pole.”

· “If I can make the changes at this time of year with everything I have going on, there’s no reason you can’t change your habits.”

o Santa Claus, North Pole Inc.

· “Get your blue bag to the curb by 7 a.m. if you want the recycle truck to pick it up. They start working as early as we do, not a moment to spare!”

o Buddy Elf, North Pole Inc.

· “Recycling is a waste of time. You should hold onto everything you find! Don’t let your gift wrapping be recycled into a book. Stack your garbage in your home for your friends to take a look!”

o The Grinch, Perennial Naughty List candidate

MP4 Audio Files:

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $28 million to the City, County and Town through cash dividends and franchise fees.

Part 4 - Inspections Find Loads of Recyclables

MEDIA RELEASE – November 10, 2011

Aquatera Utilities Inc.

5 in 5: Part 4 – Inspections Find Loads of Recyclables

Note: Out of respect to families involved with the recent collision, we delayed the final two of the 5 in 5 series until this week. We compliment local media who did an honourable job covering a very difficult story from many angles over the past few weeks.

Grande Prairie, AB – There’s more in that load going to the landfill than a heap of garbage. At least that’s load inspections at Aquatera’s waste management facility found in late October.

Aquatera conducted 10 voluntary inspections of customers who were dropping off materials for disposal into landfill with a focus on educating residents on what could be recycled.

Materials that were diverted to be recycled from the loads headed to the landfill included:

Recyclables for either the Eco Centre or Waste Management Facility:

Cardboard
Propane bottles
Beverage containers

Recyclables for only the Waste Management Facility:

Metal rim for a vehicle tire
Metal framing and other metals
Wood waste
Bicycle tire

Recyclables for only the Eco Centre

Paints and solvents

Aquatera has extensive recycling programs available, and diverts over 12,000 metric tonnes of material from landfill through a mix of curbside and drop-off recycling opportunities.

Quotes:

“Our customers were happy to learn that they could recycle many items versus putting them in landfill.”

Marcedes Braumberger, Operations Manager, Waste Management Facility (landfill)

“Good Changes.”

Customer who visits Waste Management Facility at least eight times a year

Links:

YouTube: www.youtube.com/user/AquateraAdmin11?ob=5

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media Contact:

Tim Conrad

T: 780.513.5220

Part 3 - Drop Off and Double Up Recycling Opportunities

This is the third in a series of five media releases about waste reduction over the next week.

5 in 5: Part 3 – Drop Off and Double Up Recycling Opportunities

Grande Prairie, AB - Recycling only starts at the curb in Grande Prairie, as you can double up recycling at two drop off locations provided by Aquatera.

Recycle centres are common in most municipalities, and Grande Prairie is no different. Aquatera’s Eco Centre provides a large amount of recycling options just outside downtown, off 100 Ave south on 105 Street. Electronics such as old TV’s and computers highlight the centre’s recycling options, as Aquatera customers rank as the highest electronics recyclers in Alberta.

Other items accepted include household hazardous waste – which is basically any household item with a warning label on it – like cleaners, varsol, and household chemicals - add to a program which accepts leftover paint and stain. Used motor oil and filters, vehicle batteries, propane tanks, used cooking oil, fluorescent light tubes, CFL bulbs, and cell phones also start a new life at the Eco Centre. The newest items accepted include microwaves, DVD’s, stereos and Styrofoam.

There is no additional cost to drop items at the Eco Centre, which is open year round at least six days a week.

Out at Aquatera’s landfill, it’s not just a big heap of garbage. Several items accepted at the Eco Centre such as propane tanks, electronics, and vehicle batteries are also accepted at the landfill. You also have the opportunity to recycle refrigerators, metals, clean fill, yard waste and tires.

Commercial customers have the opportunity to recycle cement powder, metal, gypsum board, and wood.

Items brought to the landfill will have a tipping fee applied with a minimum charge of $10. There are some materials accepted free of charge if they are not a mixed load such as yard waste and cleanfill. Aquatera’s landfill is found by driving south on Resources Road or Highway 40 and turning in on the correction line on the edge of the city.

What is the result of using additional drop off recycling options? A recycled item gets a new life as a new product such as a cooking pot or rubber surfaces at playgrounds.

Quotes:

· “Almost everything you acquire will become waste. Using all recycling and reuse options allow that material to be used again.”

· “Customers diverted almost 12,000 metric tonnes last year from our landfill. This reduces lifelong landfill costs while increasing the expected life of the landfill, so far by two decades!”

- Marcedes Braumberger, Operations Manager, Waste Management Facility (landfill)

Links:

Media Contact:

Tim Conrad

T: 780.513.5220

Part 2 - First Municipal Styrofoam Recycling Program in North America at Aquatera’s Eco Centre

This is the second in a series of five media releases about waste reduction over the next week.

5 in 5: Part 2 – First municipal Styrofoam recycling program in North America underway at Aquatera’s Eco Centre

Grande Prairie, AB – There is a hot squeeze going on at Aquatera’s Eco Centre as Styrofoam is now accepted and condensed at the drop off location. The new program is the first municipal recycling program in North America using a thermal (EPS) condenser.

Styrofoam is very common, and is used in packing products in boxes as well as for holding food. Foam of other types can often be confused with Styrofoam, which is the only foam that will snap apart when twisted.

Aquatera’s program accepts Styrofoam food containers as well as packing materials, so long as any other material is removed. Even a small piece of plastic can jam the condensing machine, so all tape, paper, plastic and metal must be removed.

Aquatera’s condenser will reduce the size of Styrofoam to remove nearly all air. The plastic output – referred to as an ingot - will eventually be shipped to Japan for re-processing into new plastic materials such as covers and cases for most electronics.

Since late August, Aquatera has recycled the equivalent of two school buses full of Styrofoam, which has been condensed to the size of a refrigerator.

Quotes:

· “Styrofoam can only be dropped off at the Eco Centre. We do not collect it at your curb.”

· “It is very important that customers take the time to remove all plastic, metal or paper from their Styrofoam as even smallest piece can jam the condenser.”

· “We are very excited to be the first municipal program in North America to recycle Styrofoam by condensing at a 50 to 1 ratio.”

o Amy Horne, Recycling Manager

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

T: 780.513.5220

Part 1 - Neighbourhood Recycling Competition a Highlight of National Waste Reduction Week

Grande Prairie, AB - Which neighbourhood has the best blue baggers? Next week, residents in each neighbourhood in Grande Prairie will have a chance to show they want to reduce the waste going to landfill by putting blue bags to the curb.

Every kilogram of recycling placed at the curb from October 17 to 21 will be measured. Neighbourhoods will be compared on weight per customer, with the winning neighbourhood winning the title of Aquatera’s 2011 Top Recycling Neighbourhood. The title comes with a community event hosted by Aquatera in the spring, and bragging rights for the year. The competition will be kicked off with a proclamation on Monday by Mayor Bill Given, which will kick off National Waste Reduction Week.

Recycling is easy. Aquatera customers can start being blue baggers now with the four easy steps.

1. Always make sure all materials are clean and dry.

2. Start with simple items in your blue bag:

a. Paper – ex. newspaper, flyers, phone books, office paper, wrapping paper that can be torn easily

b. Boxboard – remove liners – ex. tissue, cereal, cracker boxes

c. Cardboard – collapse – place smaller pieces in blue bag and larger pieces underneath

3. Add these items to your blue bag when you are ready to double your recycling:

a. Metal / Aluminum Cans – rinse clean – ex. soup, vegetable, fruit cans, as well as aluminum pie plates

b. Hard plastics #1 through #7 – rinse clean – ex. muffin trays, ketchup bottles, plant pots, vitamin containers

4. Place at the curb on your collection day, one metre to the left of your garbage cart handles.

The addition of curbside recycling saw an increase in recycling weight of 20% compared to September 2010 when the depot system was the only option for recycling regular household items. A total 205 metric tonnes was recycled at the curb or depots instead of ending its life at the landfill in September.

Dedicated blue baggers are encouraged to help their neighbours and friends get more recycling at the curb this week.

Quotes:

· “Recycling is easy – ensure recyclables are clean and dry, all items can go together in your blue bag, and place it at your curb.”

· “Motivate your neighbours and friends now to be blue baggers. Help them start with simple items like paper, boxboard and cardboard.”

- Amy Horne, Recycling Manager

Links:

· The Curbside Recycling flyer is available on our home page: www.aquatera.ca

· Facebook: www.facebook.com/aquateradotca

· Twitter: www.twitter.com/aquateradotca

Media Contact:

Tim Conrad

Communications Manager

Aquatera Utilities Inc.

T: 780.513.5220

National Waste Reduction Week Proclamation and Recycling Challenge Kickoff

Aquatera Utilities Inc. / City of Grande Prairie

National Waste Reduction Week Proclamation and Recycling Challenge Kickoff

Monday, October 17

9:30 am

Aquatera Eco Centre, 10431 – 96 Avenue (off 100 Ave. south on 105 St.)

Attending:

Mayor Bill Given

City of Grande Prairie

Will proclaim National Waste Reduction Week in Grande Prairie.

Bernd Manz, CEO

Aquatera Utilities

Who will announce the new Neighbourhood Recycling Challenge as well as offer a demonstration of their new Styrofoam condenser.

Media contacts:

Tim Conrad

Communications Manager

Aquatera Utilities Inc.

780 513-5220

Mayor Bill Given

City of Grande Prairie

780.538.0311

bgiven@cityofgp.com

Aquatera splashes into the Multiplex with sponsorship

Aquatera Utilities Inc. / City of Grande Prairie

Aquatera splashes into the Multiplex with sponsorship

Grande Prairie, AB – A new species of colourful and playful dinosaurs were recently discovered playing at the site of the new Multiplex. The dinosaurs live in Aquaterasaurus Land, Grande Prairie’s first indoor water playground.

Aquaterasaurus Land boasts a large playground structure, complemented by lots of water coming from all angles, including a huge bucket, water cannons, and a waterslide.

Aquatera Utilities provided a Leadership Gift of $250,000 over 10 years to support the Multiplex. Aquatera will also have educational information on all waste cans in the facility as well as an interactive kiosk.

Over 1.3 million gallons of Aquatera water began filling the four pools this week in preparation for the December opening of the Multiplex. The facility includes squash/racquetball courts, a field house, fitness gym, running track, and a large aquatic activity area which includes Aquaterasaurus Land.

Quotes:

· “Aquatera is pleased to support a facility our customers will enjoy, and one that will provide significant economic impact for this region in the future.”

· “Aquaterasaurus Land is an adventure-filled playground where children will be able to see how fun water mixed with dinosaurs can be!”

o Andy Beal, Board of Directors Chair, Aquatera Utilities

· “The City of Grande Prairie appreciates the significant contribution that Aquatera is making to the Multiplex but also to the community.”

· “It is so appropriate in a facility that has such an amazing aquatics feature that Aquatera provide the water to make it all come together. We know Aquaterasaurus Land will be a huge hit with the community. Thank you Aquatera.”

o Mayor Bill Given, City of Grande Prairie

Photo :

Left to right: Mayor Bill Given and Aquatera Board of Directors Chair Andy Beal stand in front of Aquaterasaurus Land at The Multiplex with Aquatera's commitment of a $250,000 Leadership Gift.

Links:

Aquatera Facebook: www.facebook.com/aquateradotca

Aquatera Twitter: www.twitter.com/aquateradotca

Aquatera Web: www.aquatera.ca

Multiplex Facebook: http://www.facebook.com/groups/9300986971/

Multiplex Web: www.themultiplex.ca

City of Grande Prairie Twitter: www.twitter.com/cityofgp

City of Grande Prairie Web: www.cityofgp.com

Aquatera Utilities Inc.

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

The Multiplex

The Multiplex is the largest capital project that the City of Grande Prairie has ever undertaken, at 109 million dollars. This sports facility is a 250,000 sq.ft., complex comprised of an aquatics area, field house, fitness area, food and beverage, retail and community multipurpose rooms, is slated to open in fall / winter of 2011. The facility will service the sporting and recreation community throughout the northern region, over 350,000 residents.

Media contacts:

Tim Conrad

Communications Manager

Aquatera Utilities Inc.

Tel: 780.513.5220

Cheryl McKenzie

Marketing & Sponsorship Coordinator

The Multiplex – City of Grande Prairie

Tel: 780.830.5034

cmckenzie@cityofgp.com

Update - City Service Bulk Water Station Reopened

Grande Prairie, AB – The bulk water station at the City Service Centre has reopened. The bulk water station was closed for two days due to the loss of a data connection that was damaged during recent construction near the station.

All fill stations at the City Service are working, including PIN and coin operated lines.

A further shut down may happen in the near future to replace the temporary data line with a permanent line, although Aquatera is aiming to have continued service during the replacement.

Aquatera thanks customers for their patience during this unplanned closure, and staff are making arrangements to ensure it is less likely in the future.

Links:

Google Map of all Aquatera facilities including Bulk Water Stations: http://bit.ly/no5aHa

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

City Service Bulk Water Station Closed

Grande Prairie, AB – The bulk water station at the City Service Centre is closed until sometime tomorrow due to a technical issue with the data connection. During this time, there is no alternate location for those using coin operated filling.

Aquatera is working with their data provider to fix the issue as quickly as possible, and apologizes for the inconvenience this is causing customers.

Alternate locations for customers who have prepaid (PIN operated) accounts include:

13405 - 97 Street, Grande Prairie

just East of Keddies, across the tracks, first turn to the left
1-2” line – PIN pad operated

10009 – Elevator Road , Sexsmith

near railway tracks next to grain elevators
4” line – PIN pad operated
1-2” line – PIN pad operated

Links:

Google Map of all Aquatera facilities including Bulk Water Stations: http://bit.ly/no5aHa

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

A Month of Rain Equals Smell as Lagoon is Drained

MEDIA RELEASE – July 4, 2011

Aquatera Utilities Inc.

A Month of Rain Equals Smell as Lagoon is Drained

Grande Prairie, AB – A lagoon used to handle excess flows of wastewater from heavy rain events is near full, and will now generate smell as Aquatera shifts the wastewater to their treatment facility.

Although the shifting of the liquid is completed overnight, the smells may linger through part of the day, and may spread from south Bear Creek across the city depending on wind patterns. Staff at the facility try to minimize the spread of the smell to days with less wind, however, they must ensure the facility is prepared for future rain events.

Aquatera’s wastewater treatment facility can treat 22 million litres a day, with excess flows - such as 72 million litres a day received on June 24 - diverted to the lagoon. Close to 50 million litres of raw wastewater was forced into the lagoon during June.

When Aquatera’s wastewater facility is upgraded in the next few years at a cost of $45 million, the facility will be able to treat 66 million litres a day.

Although the region’s wastewater and storm water systems are separate, drainage from such things as sump pumps and roof water runs into the wastewater system from some properties. Property owners are encouraged to ensure their sump pumps and roof water does not enter the sewer system, which is also a violation of local bylaw.

The smell will continue for at least a month as Aquatera works to return the lagoon back to a normal level by treating the excess wastewater.

Quotes:

“Our wastewater lagoon will generate some smell over the next month as we try to catch up with excess rains throughout June.”
“We ask property owners to ensure sump water and roof water is not draining into the sewage system – part of the reason we have 50 million more litres of liquid to treat from June.”
“We are sorry for the smells created by the lagoon, and are doing what we can to minimize the spread to less windy days, while preparing for future rain events.”
Tim Conrad, Communications Manager

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Aquatera Releases its 2010 Annual Report

MEDIA RELEASE – June 21, 2011

Aquatera Utilities Inc.

Aquatera Releases its 2010 Annual Report

Grande Prairie, AB – Aquatera’s 2010 Annual Report shows the company’s commitment to workplace safety and employee expertise is showing excellent returns.

For the first time in company history, no lost time injuries occurred last year. Aquatera achieved this success through participation in safety programs, regular health and safety audits, and an internal health and safety team that conducts worksite inspections, and promotes health and wellness through education and events.

In addition, the utility company saw increased certification levels among its employees. Specialized skills and expertise throughout the company ensure Aquatera can deliver quality products and services, especially in an environment where regulations are becoming more stringent.

The Annual Report also showed a net income last year of approximately $8.3 million due to stronger revenues and more effective control of expenses. Aquatera is working to implement a number of initiatives to reduce operational costs such as undertaking some tasks that were formally contracted out, as well as consolidating customer, technical and administration staff into one building – a move which will take place later this year.

While improved profitability will help the company to be more sustainable and allow it to better manage capital projects, Aquatera is still challenged with addressing a $45 million upgrade to their Wastewater Treatment Plant. The upgrade is required to meet regulatory requirements and increased regional capacity.

Other highlights in the report include:

Automated garbage cart collection was implemented in Grande Prairie
Aquatera’s landfill gas collection system converts landfill methane to CO₂ and is the equivalent of removing about 1450 vehicles from the road
2010 saw a 23% increase in revenue waste from 2009, mostly as a result of one-time demolitions of major buildings
Curbside recycling for single family dwellings will commence September 1, 2011
Shareholders approved changes to corporate bylaws and the Unanimous Shareholders Agreement, creating a more financially sustainable corporate framework while reducing pressure for future rate increases
The first customers of the West Aqua Water System began receiving water
Aquatera’s Water Conservation program is having an impact. Customers are using 26% less water on average since 2001
2010 saw the completion of the Clairmont Main Lift Station upgrade, which doubles capacity at the existing facility at a fraction of the cost of a new Regional Lift Station
Aquatera customers can now engage with the corporation through social media such as Twitter, Facebook, and FourSquare

The 2010 Annual Report can be viewed online at www.aquatera.ca.

Quotes:

“Zero lost time injuries is an achievement to be proud of, and we’re very appreciative of the efforts our employees have made to accomplish this goal.”
“Our commitment to workplace safety and increasing employee expertise and certification levels translates into improved quality of services and better customer service overall.”
“While we had the best fiscal performance to date, Aquatera must address a number of capital projects, including a $45 million upgrade to our Wastewater Treatment Facility to meet more stringent provincial regulations.”
Bernd Manz, CEO

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Aquatera Sets New Foundation for Future

MEDIA RELEASE – June 21, 2011

Aquatera Utilities Inc.

Aquatera Sets New Foundation for Future

Grande Prairie, AB – The last step in the transition to a fully public Board of Directors took place at yesterday’s Aquatera Annual Meeting, with the final four directors taking their place as members of the nine-member Board.

Gerry Marcotte, retired local business owner with extensive industry experience was appointed by the shareholders at the meeting.

Also starting their terms were David Urness, a chartered accountant and partner at Meyers Norris Penny, Chris LaBossiere, business owner with strong industry background, and Jim Smith, who worked for Proctor and Gamble and Weyerhaeuser. The three individuals were appointed by shareholders in January.

The four newest board members will replace City of Grande Prairie Mayor Bill Given and Councillor Helen Rice, County of Grande Prairie Reeve Everett McDonald, and Sexsmith Mayor Claude Lagace.

Aquatera Utilities Inc., owned by the City and County of Grande Prairie and Sexsmith, agreed unanimously last year to appoint only public members approved by all shareholders. The new model replaces the original model, which included representatives from each of the shareholders.

Three other members, already serving as Directors, were appointed in January. They include Abe Neufeld, local business owner, Darren Kjemhus of ATB Financial and ATB Corporate Financial Service, and Kenneth Cory, past executive vice-president of finance and administration at Epcor Utilities Inc.

Public member Rick Pfliger, local entrepreneur, and Aquatera Chair Andy Beal of Stefura Greber & Beal LLP Barristers & Solicitors, will remain on the Board.

The new nine member Board - an increase from seven - will reflect a diverse background of occupations, experiences and expertise. Terms will range from one to three years initially.

Members were selected through a nomination process as well as advertising. Nominees were reviewed by a Board committee and approved by all shareholders.

Quotes:

“Though the final change to our Board structure formally took place at our Annual Meeting with our last public Board member appointment, the structural changes within Aquatera have been going on for some time, and we’re seeing some really positive results.”
“Financial changes will improve the long-term viability of the company, allowing Aquatera to reinvest more earnings in infrastructure, while taking pressure off future rate increases.”
Andy Beal, Aquatera Chair
“The combination of experience and skill-sets that each of the Directors brings to the table will ensure that, as Aquatera moves into the future, it will be an even stronger and sustainable organization.”
“The new Board will continue to be highly accountable not only to the shareholders, but to the needs of the communities Aquatera serves.”
Reeve Everett McDonald, County of Grande Prairie
"The new Board members bring a high level of business acumen and experience that will now be working to the benefit of residents in the City, County & Sexsmith."
Mayor Bill Given, City of Grande Prairie
“This group of Aquatera Board members will bring expertise and dedication to this corporation.”
“ We believe that Aquatera will gain confidence with their customers knowing that political influence has been replaced with the business insight and tenacity of this new Board.”
Mayor Claude Lagace, Town of Sexsmith

Links:

Other:

Biographies on each Board member are provided below.

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Reeve Everett McDonald

County of Grande Prairie

Tel: 780 831-8590

Mayor Bill Given

City of Grande Prairie

Tel: 780 538-0310

Mayor Claude Lagace

Town of Sexsmith

Tel: 780 568-3681

AQUATERA UTILITIES INC. BOARD OF DIRECTORS’ BIOGRAPHIES

Abe Neufeld

Abe is a successful local business owner and entrepreneur. In 2007 he sold Neufeld Petroleum and Propane Ltd. and Neufeld Holdings Ltd. to Parkland Income Fund for about $133 million dollars. Abe then joined Parkland Income Fund as a Vice President.

Abe is well versed in the requirements of corporate governance as Parkland trades on the Toronto Stock Exchange (TSE). More important, Abe understands the value of customer relations. He understands development issues and will be an asset in dealing with stakeholders in the South Peace development community. Abe is an avid cyclist, and lives in Grande Prairie with his wife.

Andy Beal (Board Chair)

Andy is a partner in the law firm of Stefura Greber & Beal. He grew up in Grande Prairie and returned home to practice law in 1992. Andy attended the Grande Prairie Regional College, the University of Alberta and Queen’s University at Kingston.

Andy is very active in the community. Highlights of his past involvement include the 2000 Alberta Summer Games, Odyssey House, and the Community Foundation of Greater Grande Prairie. In 2005 he received the Alberta Centennial Medal for service to the people and province of Alberta.

Chris LaBossiere

Chris is co-founder and owner of Yardstick Software Inc., the grand prize winner of the 2006 Venture Prize Business Plan competition, and recognized by Alberta Venture Magazine as one of the fastest growing corporations under $20 million every year from 2007 to 2010.

Previously, Chris held positions as Senior Vice President for Waste Services (CA) Inc. and Market Area Manager for Waste Management Inc from 1997-05, resulting in an extremely strong solid waste industry background.

Chris’ board memberships include the Edmonton Economic Development Corporation, the Alberta Party Political Association and the Edmonton Student Finance Appeal Committee.

Darren Kjemhus

Darren has over 17 years of corporate finance and leadership experience with ATB Financial and ATB Corporate Financial Services. His responsibility includes managing and growing a portfolio of the largest local companies, with emphasis on credit needs. The role includes significant operational and financial analysis of historical and projected results.

Darren's board memberships include Centre 2000, the Community Lottery Foundation, and the Grande Prairie & District Chamber of Commerce (President 2005).

David Urness

David has practiced as a charted accountant since 1997. He is currently a partner with Meyers Norris Penny, managing a large team of professionals.

His strong financial background coupled with business valuation will be a strong asset to Aquatera's Board of Directors.

Gerry Marcotte

Gerry's 31 years as owner of G & M Plumbing & Heating Ltd. has encompassed work throughout the Alberta and British Columbia Peace region consisting specifically of construction and service of residential, commercial, institutional, industrial and utility infrastructure work. His journeyman and Red Seal plumbing certification was achieved through NAIT. Gerry sold his business in November 2010.

Very active in the community, his current board and committee memberships include Swan City Rotary, Catholic Family Services, and St. Joseph Church finance committee. His past board memberships include the Grande Prairie Credit Union, Grande Prairie Minor Hockey, the Grande Prairie Construction Association, and the Alberta Construction Association.

Jim Smith

Jim had a successful 32 year career shared between Procter and Gamble and Weyerhaeuser. He held a wide range of senior leadership roles in plant and corporate systems design, business planning and organization development.

Recently, he led the creation of a partnership to create the Centre for Research and Innovation.

Jim’s board memberships include the Association of Professional Engineers, Geologists, and Geophysicists of Alberta (APEGGA), the Community Foundation of Greater Grande Prairie, the Grande Prairie & District Chamber of Commerce, the GPRC Foundation, and the Wapiti Corridor Planning Society.

Kenneth Cory

Since January 2010, Ken has been partnered with Energy Investors Fund (a private equity fund out of New York) to raise over $1 billion in equity and $1 billion in debt to acquire a power generation company with assets in Canada and the United States. Ken will serve as Founder and CEO of the company if successfully acquired.

Previously, Ken served as Executive Vice President, Finance & Administration for EPCOR Utilities from 2007-09, before serving a transitional role as Senior Vice President of Strategy and Risk at Capital Power Corporation. EPCOR has a single government shareholder - the City of Edmonton - but operates as a publicly run company with an independent Board of Directors under a unanimous shareholders agreement, which is similar to Aquatera’s status. Ken has a strong financial and industry background and has a Ph.D. in Strategic Management with a specialization in Finance.

He holds an ICD.D designation from the Institute of Corporate Directors, and his previous board memberships include Capital Power Corporation, Capital Power Income Limited Partnership, V3 Technologies LLC, and the Center for New Ventures & Entrepreneurship at Texas A&M University.

Rick Pfliger

Rick is a Certified Management Accountant whose work history includes the roles of Chief Accountant of Prince George and Intercontinental Pulp and Paper Mills, and Controller for Canfor Alberta Operations in Grande Prairie. He also served as Controller at Ken Sargent Pontiac Buick GMC Ltd. and was the Owner/Manager of Wonderland Toy & Hobby Ltd.

In 1998, Rick was awarded the Grande Prairie & District Chamber of Commerce Small Business of the Year award as well as the Downtown Association Downtowner of the Year award.

Rick has served as a board member of the Grande Prairie Downtown Association, as well as on several committees of the organization. He has also been a public member of the Aquatera Board of Directors since 2008.

Grande Prairie Residential Water and Sewer Costs Closer to Alberta Average

MEDIA RELEASE – June 1, 2011

Aquatera Utilities Inc.

Grande Prairie Residential Water and Sewer Costs Closer to Alberta Average

Grande Prairie, AB – Water and wastewater utility costs have improved in comparison to other jurisdictions in Alberta over the past year. The annual survey, conducted by the City of Edmonton, shows an improvement for Aquatera’s residential customers when compared to other areas of Alberta.

The survey did not consider municipal tax subsidies or payments to municipal shareholders. Aquatera does not receive tax subsidies from the municipal tax base, but does pay dividends and franchise fees to municipal shareholders.

Payments to shareholders from municipally-owned utilities such as Aquatera are also not accounted for in the survey. Aquatera customers paid an average of $17.50 each month to the company’s Grande Prairie shareholder in dividends and franchise fees.

Grande Prairie is the smallest and most northern Alberta city in the tax and utility charges survey.

Key points from the survey:

Power rates are 550% more than water or wastewater rates in Grande Prairie
Residential water cost per month in Grande Prairie was $31.27, which is below the Alberta average of $32.82
Aquatera’s residential wastewater cost per month was $4.00 above the Alberta average
Grande Prairie wastewater rates will increase in the future, due to a $45 million upgrade to Aquatera’s wastewater treatment plant required by 2016. The upgrade is required to meet future provincial regulations and regional capacity. Rates will continue to increase steadily unless alternative funding, such as a government grant, is found for this major upgrade
Garbage costs in the survey include those areas where garbage collection cost is included or subsidized by the tax base, and therefore does not provide an accurate comparison

Quotes:

“Our economy relies partly on Aquatera remaining affordable, and we are always looking for ways to ensure our water, sewer and garbage rates remain competitive.”
“Overall, water and sewer rates are comparable with the rest of the province, especially when factoring in payments Aquatera provides to shareholders and the reality we are not subsidized from the tax base.”
Tim Conrad, Communications Manager

Links:

City of Edmonton Residential Property Taxes & Utility Charges Survey: http://www.edmonton.ca/business/economic_demographic/economic_information/residential-property-tax-utiliity-charges-survey.aspx

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Eco Centre Open During Renovations

MEDIA RELEASE – May 31, 2011

Aquatera Utilities Inc.

Eco Centre Open During Renovations

Grande Prairie, AB – The layout and entrance to Aquatera’s Eco Centre have changed during ongoing renovations, but the back door is open!

During construction, customers will need to drive to their left and down the street to gain access to the recycling facility. The Eco Centre is preparing for the introduction of Styrofoam recycling later this summer, as well as improving staff facilities on site.

Renovations are expected to take approximately three months, and hours will remain the same until renovations are complete.

Quotes:

“Our hours at the Eco Centre will remain the same during construction.”
“You will need to use the gate to the left of the normal entrance to gain access to all of our extensive recycling services.”
Tim Conrad, Communications Manager

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Collection Route Changes in Grande Prairie

MEDIA RELEASE – May 30, 2011

Aquatera Utilities Inc.

Collection Route Changes in Grande Prairie

Grande Prairie, AB – A small number of residents may have a different garbage and yard waste collection day as of Monday. The changes are being made to make it easier for street cleaning and snow clearing, and to organize routes more naturally.

Approximately 1500 homes are impacted by the changed days. Aquatera’s customers received an insert with last month’s bill which explained the changes and provided the new map, which is also available on Aquatera’s web site.

Quotes:

“The city has grown greatly since the original routes were designed, and these changes make our routes more natural, combining some of those areas where your neighbour had a different pickup day than you.”
“Most customers are not impacted by this change, but we ask all customers to review the flyer from their bill, or check out the map on our web site.”
Tim Conrad, Communications Manager

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Styrofoam recycling coming to Aquatera’s Eco Centre

MEDIA RELEASE – April 21, 2011

Aquatera Utilities Inc.

Styrofoam recycling coming to Aquatera’s Eco Centre

Grande Prairie, AB – One of the lightest things in Aquatera’s landfill will be finding a new home soon. This summer, the company’s Eco Centre will begin recycling Styrofoam.

Styrofoam is very cheap to produce but is costly to the environment as it takes an enormously long time to break down. Research suggests it takes Styrofoam over 1,000 years to degrade.

When disposed, it occupies valuable landfill space despite being made up of 98% air and only 2% plastic.

Aquatera will use a condenser to reduce the size of Styrofoam and remove nearly all air. The plastic will then be shipped to Japan for re-processing into new plastic materials such as DVD cases and picture frames.

Styrofoam needs to be perfectly clean to be recycled. The program will begin by accepting Styrofoam from packing materials first, and will expand acceptance criteria in the future to include other types of Styrofoam.

Customers will be able to drop off Styrofoam at Aquatera’s Eco Centre when the program begins this summer.

Quotes:

“We will be one of a few in Alberta, and the most northern community to offer Styrofoam recycling.”
“By adding Styrofoam to our extensive recycling program, we will be leading Alberta in diverting waste from landfill.”
“As a longer term goal, we will assist other municipalities with recycling their Styrofoam.”
- Amy Horne, Recycling Manager

“Styrofoam is one of the biggest challenges for any landfill as it takes up valuable space. We are excited it will be diverted to become a recycled product in the near future.”
- Marcedes Braumberger, Landfill Manager

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Information Package Shows Aquatera Dividends and Zero Lost Time Injuries in 2010

MEDIA RELEASE – April 20, 2011

Aquatera Utilities Inc.

Information Package Shows Aquatera Dividends and Zero Lost Time Injuries in 2010

Grande Prairie, AB – Stability is a big word as Aquatera presents their 2010 annual information package their shareholders beginning today. The report provides information on priorities of the company, and progress toward short and long term projects.

Construction ranged from sewer trunk main extensions to a new cell at the landfill. A stabilized customer base, zero lost time injuries and increased recycling were some of the highlights of 2010. One challenge was increased pollutants at the Clairmont sewage lagoon, which will result in an education and enforcement campaign this year.

The annual information package is available at www.aquatera.ca until June when the company will provide their annual report including audited financial statements at their annual general meeting.

Quotes:

“2010 was a year of stabilization for Aquatera, and it appears, the local economy.”
“We are very proud to have zero lost time injuries, which is a true testament to the dedication our entire team to their daily safety.”
- Bernd Manz, CEO

Links:

A Summary of Key Points:

Corporate

Amendment to the Unanimous Shareholder Agreement and Bylaws by shareholders, which will improve long term corporate sustainability and governance
Over 100 organizations receiving sponsorship support throughout the year, including the GPRC College Classic, Lakeland Playground Society and the Community Foundation
A workplace survey of employees found workplace satisfaction high at a score of 4 out of 5
Support for the Aboriginal job shadow program saw Aquatera hosting two youth and the hiring of a previous participant for a summer work term

Financial

$2.19 million in a cash dividend provided to the company’s three shareholders
$52.6 million in shareholder benefits provided since 2003, which includes dividends, franchise fees, and fees for service

Solid Waste

A 16% increase in the total amount of yard waste collected curbside and at the landfill, with a 250% increase in the number of customers dropping off yard waste at the landfill
A total of 42,247 feet in fluorescent light tubes were recycled, and a 43% increase in the number of compact fluorescent (CFL) bulbs recycled at the Eco Centre
Stabilized landfill tonnages after a sharp drop for two years
The approval of curbside recycling for the City of Grande Prairie which will begin in September
Conversion of landfill methane to C02 removing the equivalent of 1450 vehicles from the environment
Construction of an additional landfill cell with a bioreactor, which has enough room for an estimated 215,000 tonnes of waste
A construction and demolition waste reduction initiative being explored by Alberta Environment for possible implementation in 2012, which will likely require Aquatera to find more local opportunities for diversion of these materials, beyond current programs

Water

Both water and wastewater power generators require replacement, and the new generators have the opportunity to run on natural gas or landfill gas from the company’s landfill
Average daily usage was 20 million litres of water per day
Raw water pumps at the river were upgraded which will result in only one pump running under normal conditions instead of three smaller pumps, therefore saving power
The West Aqua system was commissioned and has been extended to reach two new developments with at least two more in the planning stages
New meter installations stabilized after two years of sharp decline

Wastewater

High amounts of hydrocarbons, dirt, and grease in the Clairmont lagoon has required regular de-sludging at a significant expense
Participation in a pilot at the Clairmont lagoon sees the irrigation of fast-growing poplar trees to re-use treated effluent and reduce discharge volumes
A portion of the 116 Street trunk sewer was extended between Bear Creek and Wapiti Road

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

2010 Annual Information

Natural Water Source Creates Earthy Smell in Water

MEDIA RELEASE – April 18, 2011

Aquatera Utilities Inc.

Natural Water Source Creates Earthy Smell in Water

Grande Prairie, AB – Nature is sending your water source its biggest volume of water of the year over the next few weeks. Aquatera says that earthy smell is a good thing and your water is continually safe to drink.

Aquatera’s water source is the Wapiti River, which extends past Grande Prairie all the way upstream to Wapiti Lake – which is high in the mountains of British Columbia.

Each year, as ice and snow melt from the mountain source of Aquatera’s water, every frozen stream, pond and forest quickly thaws and runs into the Wapiti River. This adds an abundance of natural organic material to the water that is not present through the winter. The result is a sudden smell of earth in the water, which is a great sign that your water is very close to nature’s aquifers.

Aquatera puts a greater effort into removing the organic material this time of year; however, not all material can be removed. Although Aquatera does add more chlorine to the water, chloramines are what give the smell of chlorine as it reacts with organics.

The chlorine dosage is slightly higher than other times of the year. Both the chlorine and organic levels remain well within provincially approved amounts and Aquatera's water is completely safe for consumption.

Tips to reduce the earthy or chloramines smells in tap water:

Run your tap a little longer before getting a glass or pitcher of water
Pour water from your tap into a water pitcher and leave it sit on the counter or in the fridge

Quotes:

“We are extremely fortunate that the only thing flowing into our water source is nature. Many regions in the world wish they had a water source which is purely natural like Aquatera’s.”
“You can help reduce the earthy and chloramines smells by running your tap before getting a glass of water, or pouring a pitcher of water and leaving it sit on a counter or in the fridge.”
Jeff Johnston, Chief Operations Officer

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $25 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

South Bear Creek Trail Bridge Reopened

Media Release - April 12, 2011

Aquatera Utilities Inc.

South Bear Creek Trail Bridge Reopened

Grande Prairie, AB – The trail bridge in Muskoseepi Park, adjacent 68 Avenue, has reopened after temporary repairs were completed yesterday. Users of the trail and bridge should be cautious of mud and loose gravel which will be present until repairs are completed later this spring.

Water washed away parts of the trail and area around the bridge, which resulted in the trail being closed on April 5. Landscaping and paving will be completed later this spring once the frost has come out of the ground.

Aquatera oversaw the repairs with the assistance of a contractor and City of Grande Prairie crews.

Links

Photos: http://www.facebook.com/aquateradotca under Photos

Media contact:

Tim Conrad

Communications Manager

Aquatera Utilities Inc.

780 513-5220

Shareholders appoint six directors to Aquatera Board

MEDIA RELEASE – January 31, 2011

Aquatera Utilities Inc. / City of Grande Prairie / County of Grande Prairie / Town of Sexsmith

Shareholders appoint six directors to Aquatera Board

Grande Prairie, AB – Aquatera’s shareholders have unanimously appointed six new members to the Aquatera Board of Directors. Three of the members will be appointed effective immediately, while three additional members will begin their terms effective the Annual General Meeting in June.

The three members appointed for terms beginning immediately are Abe Neufeld, Darren Kjemhus and Kenneth Cory. Three additional members - Chris Labossiere, David Urness, and Jim Smith - will be appointed effective at the June annual meeting.

Shareholders agreed last summer to change the composition of the Board of Directors from a mix of politicians and public members to only public members who are appointed unanimously by all three shareholders. Today’s decision also increases the board size from six to nine members, allowing for a diverse set of experience within the board. Terms range between one, two and three years, and will be established at the annual meeting.

The nomination process began with a nomination process which included advertisements and reaching out to members in the community who may have been interested in applying for the positions. Those nominated were reviewed by a committee which included City of Grande Prairie Mayor Bill Given, County of Grande Prairie Reeve Everett MacDonald, and Town of Sexsmith Mayor Claude Lagace. The Board of Directors then recommended the appointment of the new members to Aquatera’s shareholders, who unanimously agreed to the appointments of the six members.

Quotes:

“I'm proud to see the range of professional expertise we'll be able to add to the Aquatera board with these appointments.”
“The new director's business experience will benefit our customers as the board works to balance the need for quality water, solid waste, and recycling programs with the costs of providing those service”.
- Mayor Bill Given, City of Grande Prairie

“We are pleased to announce the appointments that will complete the transition to a public board. The incredible knowledge these new members bring to the board will allow Aquatera to be a stronger and sustainable corporation that benefits the entire region.”
- Reeve Everett MacDonald, County of Grande Prairie

“The Town of Sexsmith supports the re-structuring of the Board of Aquatera. The new board, comprised of astute business leaders will be an advantage in utilizing their expertise to guide the company. ”
- Mayor Claude Lagace, Town of Sexsmith

“I am really excited by the new appointees to the Aquatera Board. The new members bring a lot of expertise and experience to the Board”.
“On behalf of the Board I want to thank everyone who applied.”
- Andy Beal, Chair of Aquatera Utilities Inc. Board of Directors

Links:

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $23 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513-5220

Hydrants need a helping hand

Media Release - January 20, 2011

Aquatera Utilities Inc.

Hydrants need a helping hand

Grande Prairie, AB – Somewhere in a snowbank near your property is a fire hydrant that may be desperately needed on a moment’s notice.

Aquatera and local fire departments are urging the public to clear out hydrants near or on their property regularly so they can be used at a moment’s notice by fire crews in the region. Fire hydrants should be easily accessible from the street, and have clearance of one metre on all sides of the hydrant, as well as two metres on each side of the hydrant.

Aquatera provides approximately 2300 hydrants throughout Grande Prairie, the County of Grande Prairie and Town of Sexsmith, as part of service agreements with municipal governments. Hydrants are typically located 200 metres or less from each other, and provide fire crews quick and easy access to water in emergencies.

Quotes

“Adopting a hydrant and keeping it clear of snow could be one of the most valuable things you will ever do for your home.”
- Tim Conrad, spokesperson
"While shovelling your driveway, please take a few extra minutes to clear any nearby fire hydrants. Your assistance helps us perform lifesaving work that could save your neighbour's home or your own."
- Chief Everett Cooke, County of Grande Prairie Fire Department

Media contact:

Tim Conrad

Communications Manager

Aquatera Utilities Inc.

780 513-5220

Eco Centre Closed Today

MEDIA ADVISORY – January 17, 2011

Aquatera Utilities Inc.

Eco Centre Closed Today

Grande Prairie, AB – Aquatera’s Eco Centre is closed today to allow time for snow clearing. The Eco Centre will open for normal hours tomorrow.

Aquatera’s Eco Centre provides a host of recycling options including electronics, fluorescent light tubes, paint, oil, paper, plastic, metal, cardboard, boxboard and more.

Aquatera Utilities Inc. is the regional provider of water, wastewater, and solid waste services, and is a model of regional cooperation. Shareholders are the City of Grande Prairie, County of Grande Prairie and the Town of Sexsmith. Since 2003, Aquatera Utilities Inc. returned $23 million to the City, County and Town through cash dividends and franchise fees.

Media contact:

Tim Conrad

Communications Manager

Tel: 780 513.5220

Two Year Business Plan Presentation to Shareholders

Media Release – January 12, 2011

Aquatera Utilities Inc.

Two Year Business Plan Presentation to Shareholders

Grande Prairie, AB – Aquatera’s business plan for the next two years will be presented to shareholders beginning today. The plan focuses on completing strategic priorities in the utility’s three business units – water, wastewater and solid waste.

Included in the plan are increases in most utility rates. Typical monthly increases range from $4.76 to $5.56 per month beginning this year, depending on the community and the services offered. Increases are due to several factors:

The cost customers pay increasing to equal the cost of the service provided in certain communities (specifically Clairmont and Sexsmith)
Increases in our everyday costs to provide utility services
Investment in capital upgrades equal to $61 million over next five years

The largest increases are in wastewater rates in all communities, but for varying reasons.

In Grande Prairie, wastewater rates are increasing to fund a $45 million upgrade to the wastewater treatment plant to meet new regulations and increase the capacity of the system. The upgrades will be funded fully by charges to customers; however, Aquatera is lobbying the provincial government to provide grant funding to support the upgrades.

In Sexsmith and Clairmont, the rates are increasing to meet the cost of providing the service in those systems. Currently, the Sexsmith and Clairmont systems do not provide revenue equal to the cost of the systems.

The business plan also presents the challenges of $61 million in capital upgrades over the next five years. The debt level required over the next five years reaches near the maximum allowed by the utility, and also results in a number of necessary capital upgrades being delayed.

The business plan will be presented to all three shareholders – the City of Grande Prairie, County of Grande Prairie, and Town of Sexsmith - over the next two weeks. The shareholders will be asked to review the business plan and approve bylaw changes to reflect new rates effective March 1, 2011.

Quotes

“In the past two years Aquatera made operational changes and reduced costs to compensate for the changes in the local economy.”
Our overall costs do not change much with usage. We still have the same amount of pipe in the ground, we still have the same treatment facilities, and we have to keep all of our highly trained staff to meet regulations.”
Doug Anderson, Chief Financial Officer

“We will be working with our MLA’s and MP to pursue funding opportunities for the wastewater plant upgrades, which are being driven largely by more stringent regulations and leading to higher wastewater rates. This is a provincial regulatory issue resulting in major capital upgrades to meet regulations in many communities across the province, not just Grande Prairie.”
Andy Beal, Chairman of the Board of Directors

Links

Business Plan - http://www.aquatera.ca/news/default.htm?fromNav=Quicklinks&item=News+Items&source=www.aquatera.ca%2fnews%2fdefault

Media contact:

Tim Conrad

Communications Manager

Aquatera Utilities Inc.

780 513-5220