Your feedback and questions are important in helping us provide the best service possible.  You can reach us:

• By mail:  Aquatera Utilities, P.O. Bag 4000, Grande Prairie, AB, Canada  T8V 6V3
• By phone: 

   

  Customer Account Inquiries:              (780) 538-0340
  Water Billing/Applications/Terminations
  Water Meter Installs/Repairs/Readings
  

  info@aquatera.ca

   

  Utility System Inquiries:                      (780) 538-0348
  Water & Wastewater Treatment
  Water & Sewer Line Locates and Repairs
  Administrative/Engineering

  info@aquatera.ca
  

           Waste Management                            (780) 538-0452

           Residential Garbage Collection

           Curbside Newsprint Collection

           Eco Centre, Recycling Depots

           Landfill Inquiries

           Solid Waste Events & Programs

           Commercial Cardboard Collection Program  

info@aquatera.ca

 

        By using our Staff Directory to find specific individuals or departments

• By emailing the Webmaster using your own email client
• By filling in and submitting the form below.
• After Hours Emergency Contact 532-4519

Please note: fields with a * are required fields

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Flag for Follow Up:	If you would like us to follow up with you: check the box below provide either your phone number or e-mail address in the fields above include your name in the name field or body of your message Please send me a response to my message.

 

Please note:

Any personally-identifiable information we collect through this form is kept in confidence. Personal information is only shared with those who we feel would be the best individuals to address your request.
Anonymous messages will be accepted and reviewed, but cannot be responded to.
• In some cases, feedback may be used in developing additional website content and public reports. If this is done, no personal information would be used unless explicit permission is given by the individual.